Last Friday I had to overnight some paperwork to my sis back in Florida. I had my reservations about using the good ol' USPS for an overnight delivery, but I decided to have a little bit of faith.
My first clue something wasn't quite right was when the clerk told me the package was guaranteed to arrive on Sunday.
I kindly informed her the post office doesn't run on Sunday. She looked at the computer and confirmed that it stated that it would be delivered on Sunday. She asked if my sister lived in or near a big city. Nooooo.... Ms.Postal Worker said that in some larger cities overnight deliveries would be made on Sunday. This is a big surprise to me. Port St. Lucie, FL hardly qualifies as even a large town much less city, but who am I to argue with the Official With the Computer???
It still seemed weird to me, but hey, she verified it would be Sunday. Saturday I called my sis to let her know that said package should arrive on her doorstep on Sunday.
"But the Post Office doesn't run on Sunday," she said, as if I did not know this already.
"Yeah! I know! But that's what they said!"
"Oh well. If it doesn't come Sunday, it will be here Monday."
Fast forward...this morning... Tuesday...my phone rang. It was sis.
"Hey, listen...your package hasn't arrived. I just wanted to let you know so you can go to the Post Office and pitch a fit and get a refund."
I started looking for receipt. Panic set in when I couldn't find it, but eventually, I managed to find it in the bag I had taken to the post office. The delivery date clearly said 1/7. I tracked it online and the last activity for said package was 1/5 and status was "En route."
I went back to the post office and showed the receipt to the worker, which was someone different. I explained I had had the package overnighted and that it has not arrived. She looked at the receipt and made a funny face...
" 1/7? We do not deliver on Sunday."
"I know! I thought it was weird, but even so, it should be there by now, and it's not."
"Did you call the number or go online (to track)?"
"Yes, it's telling me En route."
"Let me get you a refund request. Give it a couple of days because the computer system takes a couple of days to update."
I really wonder how the U.S Post Office charges more for an overnight delivery than UPS, but cannot afford to invest in a tracking system that actually gives someone a current status on trackable items!! ARGH!!
In the end, I came home and emailed a copy of the documents to my sis. I should have done this to begin with but I also sent her a blank disc because I had downloaded some pics on her computer and had forgotten a disc at the time!! Stoopid post office.